Winmyr takes every member's privacy seriously. This document transparently explains how your personal data is collected, used, stored, and protected by our platform.
Every action we take in handling your personal data is guided by these four core principles — never compromised, regardless of circumstance.
All data transmitted between your device and Winmyr's servers is protected by 256-bit SSL encryption at all times, without exception.
Your personal data is never sold, rented, or shared with any third party for marketing or commercial purposes.
You may request access to, correction of, or deletion of your personal data at any time through the Winmyr support team.
Winmyr fully complies with Malaysia's Personal Data Protection Act 2010 and relevant international data security standards.
Every connection to the Winmyr platform uses banking-grade 256-bit SSL encryption. Sensitive data such as national ID information, bank account numbers, and passwords are never stored in readable format.
Member data is stored on servers protected by multi-layered firewalls, real-time intrusion detection systems, and automatic backups every 24 hours to keep your data consistently secure.
Winmyr provides two-factor authentication via SMS or an authenticator app to protect your account. Even if someone else knows your password, your account remains secure without the second verification code.
The Winmyr system continuously monitors every login and account activity. Any suspicious access attempt will trigger an automatic alert and your account will be temporarily locked for protection.
You have the right to request deletion of your personal data from Winmyr's systems, subject to record-keeping requirements mandated by law. Requests will be processed within 30 business days.
Only Winmyr staff who require data access for their specific job duties are permitted to view member information. All access is logged and audited regularly to ensure internal compliance.
Winmyr ("we", "Platform") is committed to protecting the privacy of all members and users of our platform. This Privacy Policy clearly explains the types of personal data we collect, the purpose of collection, how it is stored, the retention period, and your rights regarding that data.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards. All personal data processing is carried out on a lawful basis — whether by your consent, fulfilment of a contract, or a binding legal obligation.
If you have any questions about this Privacy Policy or how we handle your personal data, our team is ready to assist through support channels available 24 hours a day, 7 days a week.
Winmyr collects various types of data depending on how you interact with our platform. Below is a summary of the data collected and its purpose:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Phone number, email address | Account communications, notifications, customer support |
| Financial Data | Bank account number, bank name, account holder name | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Wagering records, login history, gaming activity | Account management, compliance, responsible wagering |
| Cookie Data | Session cookies, language preference cookies | Platform functionality, improved user experience |
We do not collect sensitive data such as medical information, biometric data, or religious information unless specifically required by applicable law.
The personal data we collect is used solely for the following stated purposes:
Winmyr does not sell or rent your personal data to any third parties. However, in certain limited situations, we may share data with the following parties:
Winmyr uses cookies and similar tracking technologies to enhance platform functionality and security. Below are the types of cookies we use:
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of your account on the Winmyr platform.
Your personal data is stored on secured servers located in regions that comply with international data security standards. The technical and organisational security measures we implement include:
Winmyr retains your personal data for as long as your account is active and for any additional period required by Malaysian law after account closure, typically between 5 to 7 years for financial records.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the Winmyr support team via Live Chat or email. We will process your request within 30 business days and may require identity verification before acting on it.
The Winmyr platform is exclusively for users aged 18 and above. We do not knowingly collect any personal data from minors. If we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated without any refund.
If you believe that your child or any underage individual has registered an account at Winmyr, please contact us immediately so we can take appropriate action.
The Winmyr platform does not contain links to unaffiliated external websites. All navigation and links within our platform lead solely to internal Winmyr pages. This Privacy Policy does not apply to any third-party websites you may access independently.
Winmyr reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. Any material changes will be communicated to members via email or in-account notification at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will be updated whenever changes are made. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Winmyr handles your personal data, please contact us via:
Our privacy team will respond within 2 business days for email enquiries. For formal data rights requests under the PDPA, we aim to resolve them within 30 business days from the date the request is received.
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